|
|
 |
-
Industry Benchmarking
-
Business Systems
Development
-
Comparative Trend
Analysis
-
Industry Seminars and
Classroom Training
|
The Customer
Business Development Program has been implemented as
a value added customer service of the Wesco Group.
The program has the primary purpose of working
closely and privately with individual shops to guide
them in increased production and management
efficiency. Planned and monitored improvements are a
prominent aspect of this customer orientated
program. The program is based on unique but
practical tips and information for every facet of
shop operations. Obtaining increased sales with
maximum profits is the major customer benefit.
What is available?
We offer to you consulting
services, business analysis reports, training and
seminar presentations by in-house and expert
industry consultants.
How do we
do it?
We collect data from your business to accurately
benchmark your shop against industry standards.
What do
we measure?
|
Production Efficiency
Parts to Labor Ratio
Average Sales Per Estimator
Percentage of Estimates Sold
Average Repair Order Amount
|
|
Sales Per Production
Employee
Total Sales by Revenue
Producing Area
Gross Profits by Revenue
Producing Area
Gross Profit Per Technician
Clock Hour
|
What
Training is available?
Wesco makes regularly scheduled
seminars and workshops available at the training
facility in Mountlake Terrace, WA.
Industry Related Programs
|
Sales & Estimating
Polices & Job Descriptions
Production Management
|
|
Profit Guidelines &
Performance Measurement
Administrative Systems &
Procedures
Innovative Leading-Edge
Management Tools
|
Personal Growth Programs
|
Leadership Skills
Conflict Resolution
|
|
Negotiating Skills
Exceptional Customer Service
|
Our concern is for your Total
Optimum Performance so that in the race against time
you can match quality & customer satisfaction with
maximized profits. Contact your Wesco representative
for further information
|
